This Privacy Policy outlines our policies and practices regarding the collection, utilization, and disclosure of your personal information when using the Service. It also outlines your privacy rights and the applicable laws and regulations.

Your Personal Information is used to provide and enhance the Service. When you use the Service, you agree to the Collection and Use of your Personal Information in accordance with the Privacy Policy.

Clause 1. The information we collect:

1.1 Your personal data and the reasons for requesting it will be communicated to you at the time we request your personal data.

1.2 If you get in touch with us directly, we can ask for your name, email, phone number, message content and/or attachments, and any other details you would like to share with us. 

Clause 2. Collecting and using your personal data

2.1 When using our Service, you may be asked to provide us with some personally identifiable information. This information may be used to reach out to you or to identify you. Examples of this include:

• Email address
• First name and last name
• Usage Data

2.2 Usage Data: While utilizing the Service, usage data is automatically collected. This data may include, but is not limited to, the Internet Protocol address (IP address) of Your Device, the type of browser you are using, the version of your browser, the pages you visit, the duration of your visit, unique device identifiers, and other diagnostic information.

2.3 When you use a mobile device to access the Service, we may automatically collect certain information, such as the type of cellular device you are using, Your Mobile Device Unique ID, Your Mobile IP Address, Your Mobile Operating System, the mobile Internet browser you are using, Unique Device Identifiers and other diagnostic information.

2.4 It is possible that we may collect information that is sent by your browser when you access our Service, or when you use a mobile device to access the Service.

Clause 3. Tracking tools and website cookies

3.1 We employ Cookies and other tracking technologies to monitor the use of Our Service and to store certain data. These tracking technologies include Beacons, Tags, and Scripts, which are used to collect and monitor information and to enhance and evaluate Our Service. For further information regarding the website Cookies we use and your options regarding Cookies, please refer to our Cookies Policy.

Clause 4. Use of your personal data

4.1 Knopan Limited may utilize Personal Data for a variety of purposes, including:

• To provide and maintain our Service, including tracking the use of our Service.
• Personal communication: We will reach out to you via email, phone calls, text messages, or other electronic means to inform you of updates or provide you with information regarding the functions, including security updates, where necessary or proportionate to their implementation.
• To manage Your requests: To respond to and handle your requests for us.
• For business transfers: It is possible that we may utilize your data to assess or execute a merger, transfer, reorganization or dissolution of any or all of our assets, either as a continuing entity or in the context of an insolvency, liquidation or similar proceeding in which the transferred assets include Personal Data that we possess regarding our Service users.
• For other purposes: We may utilize Your data for a variety of purposes, including conducting statistical analysis, recognizing usage patterns, evaluating the efficacy of our marketing initiatives, and evaluating and enhancing our Service, Products, Services, Marketing, and customer experience.

4.2 We may also disclose your personal data in the following circumstances:

• With Service Providers: We may provide your personal data to Service Providers in order to monitor and evaluate the utilization of our Service and to contact you accordingly.
• For business transfers: We may disclose or transmit your personal data in connection with or during the course of any merger, disposal of Company resources, funding, or transfer of all or part of Our operations to another entity.
• With Your consent: Your personal information may be made available to third parties for any other purposes with your permission.

Clause 5. Retention of personal data

5.1 Knopan Limited will only store and process Your Personal Data for the specified period of time necessary for the purposes outlined in this Privacy Policy, and only to the extent necessary for the fulfillment of our legal obligations (e.g., if we are obligated to store your data to ensure compliance with applicable laws), dispute resolution, and the enforcement of our legal contracts and policies.

5.2 Knopan Limited will also store Usage Data for internal use. Usage Data is typically stored for a limited period of time, unless it is used to enhance the security or enhance the performance of Our Service or We are legally required to store this data for a longer period of time.

Clause 6. Transfer of personal data

6.1 If it is considered necessary, the data may be moved to other jurisdictions where data protection laws differ from those of Your State, Province, Country or other governmental jurisdiction.

6.2 Your acceptance of this Privacy Policy, followed by Your consent to submit such information, constitutes Your consent to that transfer.

6.3 Knopan Limited will take all reasonable steps to ensure that your data is handled safely and according to this Privacy Policy, and it will not transfer Your Personal Data to any organization or country unless it is subject to appropriate controls, including the protection of Your Data and other Personal Information.

Clause 7. Disclosure of personal data

7.1 Business Transactions: If Knopan Limited gets involved in mergers, acquisitions or asset sales, your Personal Data may be moved. We will notify you before your Personal Data is moved and becomes the subject of another Privacy Policy.

7.2 Law enforcement: Knopan Limited may be obligated to provide Your Personal Data in certain circumstances, either pursuant to a legal requirement or in response to legitimate requests from public authorities (such as a court or government agency).

7.3 Other legal requirements: Knopan Limited may, in good faith, reveal Your Personal Data in order to:

• Enforce and uphold legal obligations; 
• Safeguard and protect the rights or proprietary ownership of Knopan Limited; 
• Prevent or investigate any potential misconduct in relation to the Service; 
• Safeguard the personal safety of users of the Service or of the public; 
• Protect against legal liability

Clause 8. Security of personal data 

8.1 It is essential for the Company to ensure the security of your Personal Data, however, it is important to bear in mind that no transmission over the Internet or electronic storage method is completely secure. While we strive to utilize commercially acceptable methods to safeguard Your Personal Data, we cannot guarantee its complete security.

Clause 9. Revisions to the policy

9.1 From time to time, our Privacy Policy may be revised and updated. We will announce the update on this page and let you know by posting the updated Privacy Policy on our website.

9.2 Before a change takes effect, we will notify you by email or/or a notice on our website. We will update the “Last updated” date at the end of this page to reflect any changes.

9.3 It is recommended that you review our Privacy Policy on a regular basis. A change to our Privacy Policy will take effect when it is posted on our website.

Clause 10. Contact information:

10.1 If you have any question about your privacy, please use the following contact details to get in touch with us:

Knopan Limited
Livadion,31 A Pyrgos, Limassol, 4529, Cyprus
Customer support: [email protected] 

Last updated: December 19, 2023